SAP Knowledge Base Article - Preview

1857684 - Text Block/Scratch Pad missing in Service Request Header

Symptom

You notice that after an upgrade to EhP2 you do not see Notes in component SRQM_INCIDENT_H (Service Request) has disappeared in the WebClient UI, even though it is visible in view configuration.


Read more...

Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP enhancement package 2 for SAP CRM 7.0

Keywords

solman , incident , disappear , IncidentHeaderEF , SRQM_NOTES , KBA , CA-WUI-CON , UI Configuration & Design Layer , CA-WUI-UI , User Interface , CRM-BTX-SRQ-BF , Basic functions , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.