1857649 - Reason and Result columns values are not populated in CRM Activity datasource 0CRM_SALES_ACT_1. | SAP Knowledge Base Article

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1857649 - Reason and Result columns values are not populated in CRM Activity datasource 0CRM_SALES_ACT_1.

Symptom

The value for fields ACT_REASON_CAT, ACT_REASON_GROUP, ACT_REASON_CODE are not extracted when executing a full update in BW as well as in CRM.


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Environment

  • SAP Customer Relationship Management (CRM)

  • SAP enhancement package for SAP CRM

  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , BW-BCT-CRM , please use CRM-ANA (Customer Relationship Management) , CRM-ANA-EXT , Extractors , Problem

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