1856861 - Error: "server error. [Error initializing SMTP server. Return code: [TCP send failed.]" when scheduling reports to email destination in SAP BI 4.x | SAP Knowledge Base Article

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1856861 - Error: "server error. [Error initializing SMTP server. Return code: [TCP send failed.]" when scheduling reports to email destination in SAP BI 4.x

Symptom

  • Report scheduled to Email destinations fails with the Error:
    "server error. [Error initializing SMTP server. Return code: [TCP send failed.]. Reason: [<smtp Server name>:25].]:[CrystalEnterprise.Smtp"

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

CrystalEnterprise.Smtp, Error initializing SMTP server. Return code, TCP send failed, Scheduling, WEBI reports, Email destination , KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , Problem

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