1855235 - SUP 2.1.3 EBF 20512, iOS Notification from APNS received intermittently | SAP Knowledge Base Article

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1855235 - SUP 2.1.3 EBF 20512, iOS Notification from APNS received intermittently

Symptom

Application using iOS devices connecting to SUP 2.1.3 ESD #2 implementing Apple APNS notifications is receiving notifications intermittently and not all notifications are received.  In APNSProvider logs, SUP Administrator is seeing sporadic errors:

"20130417T150417.076|1|7ad953a0f3da4b7099823728221d614f - Error: Unable to write data to the transport connection: An existing connection was forcibly closed by the remote host."


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Environment

  • Sybase Unwired Platform (SUP) 2.1.3 EBF 20512
  • Windows 2008 R2
  • iOS 5.1, 6.1
  • iPhone, iPad

Product

SAP Mobile Platform 2.3 ; SAP Mobile Platform 3.0 ; Sybase Unwired Platform 1.5.2 ; Sybase Unwired Platform 1.5.5 ; Sybase Unwired Platform 2.0 ; Sybase Unwired Platform 2.1 ; Sybase Unwired Platform 2.2

Keywords

  • APNS
, KBA , MOB-SUP-WRK , Sybase Mobile Workflow , Problem

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