SAP Knowledge Base Article - Preview

1853894 - Email HTML target lost after changing to plain text type.

Symptom

  • Email Signature does not correctly change to HTML format.
  • The targets for HTML link's in an email's body are lost after changing to plain text.

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Environment

  • CRM One to One Email integration.
  • CRM 5.0, 6.0
  • SAP CRM 7.0, 7.01, 7.02, 7.03.

Product

SAP Customer Relationship Management 2005 ; SAP Customer Relationship Management 2007 ; SAP Customer Relationship Management 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-BF-ML , Email Management , Problem

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