1852992 - Error: "Account information not recognized...(FWM 00006) when trying to log on to InfoView or CMC using AD credentials. | SAP Knowledge Base Article

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1852992 - Error: "Account information not recognized...(FWM 00006) when trying to log on to InfoView or CMC using AD credentials.

Symptom

  • Error: "Account information not recognized: Active directory authentication failed to log you on. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)" in BOE XI 3.1
  • Kinit command throws java.net.UnknownHostException

UnknownHostException.jpg


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Environment

  • BusinessObjects Enterprise XI 3.1
  • Tomcat Application Server

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

java.net.UnknownHostException, FWM 00006, Request timed out , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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