1852375 - Error: "Object failed to run due to an error while processing on the job Server" when scheduling a Web Intelligence document | SAP Knowledge Base Article

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1852375 - Error: "Object failed to run due to an error while processing on the job Server" when scheduling a Web Intelligence document

Symptom

  • Error: "The scheduler component failed the object identified by 46971. The job associated with the object was unresponsive" in the Event Viewer when scheduling a specific Webi report off BEx query.
  • Adaptive Job Server log records the following:

#
# A fatal error has been detected by the SAP Java Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000005b37c7a, pid=3900, tid=2404
# faulting address (tried to read): 0x0000000000000010
#
# JRE version: 6.0_37-b06
# Java VM: SAP Java Server VM (6.1.044 21.1-b06 Oct 31 2012 10:44:56 - 61_REL - optU - windows amd64 - 6 - bas2:182728 (mixed mode) compressed oops)
# Problematic frame:
# C  [DestinationWrapper.dll+0x7c7a] (sp=0x000000000749e778) (pc=0x0000000005b37c7a)
#
# Failed to write core dump. Minidumps are not enabled
#
# If you would like to submit a bug report, please visit:
#   http://service.sap.com/message
# Please save the hs_err file(s) and the written dmp file for further error analysis
# See SAP note 1500116 for further information on collecting core dumps after SAPJVM crashes
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#
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Aborting thread stack check for pointers at address 0x000000006619f2c8 because of too many pointers (found 51 pointers).


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

EXCEPTION_ACCESS_VIOLATION, DestinationWrapper.dll , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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