1851846 - Customised layouts of SRM notifications or alerts are not appearing as expected in e-mail | SAP Knowledge Base Article

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1851846 - Customised layouts of SRM notifications or alerts are not appearing as expected in e-mail

Symptom

Customized SRM approval alerts and notifications are wrongly displayed in Outlook, however they are displayed right in the SOST transaction. 


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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management

Product

SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

EBP, SRMSTD, Outlook, Alerting, notifications, outlook rendering, HTML emails, smartforms, BBP_OUTPUT_CHANGE_SF , KBA , SRM-EBP-ALR , Events and Alert Management , SRM-EBP-WFL , Workflow , BC-BMT-WFM-NOT , WebFlow Notifications , Problem

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