1851520 - IC Web Last Interactions shows wrong transaction types | SAP Knowledge Base Article

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1851520 - IC Web Last Interactions shows wrong transaction types

Symptom

You customized an Interaction History profile.

You navigate to other views different than "Last Interactions" in the Account Identification screen.

You see that some business transactions appear despite in your Interaction History profile they are not allowed to display.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-IC-IHI , Interaction History , CRM-IC-SEA , Account Identification , Problem

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