1850438 - CRM IC: Configuring the "From" (sender) address using the outgoing address group for IC E-Mails (CRMCMP_CCS_EML) | SAP Knowledge Base Article

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1850438 - CRM IC: Configuring the "From" (sender) address using the outgoing address group for IC E-Mails (CRMCMP_CCS_EML)

Symptom

  • You want to know how to define E-Mail addresses, which can be used as sender address for an outbound E-Mail in CRM Interaction Center.
  • You want to know how to define the default value of the outgoing E-Mail address
  • You want to know how to define the sequence of entries

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Environment

CRM Interaction Center - E-Mail Editor (UI Component CRMCMP_CCS_EML)

  • SAP Customer Relationship Management 7.0
  • SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM7.0
  • SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

Adressgruppe ausgehende E-Mail email mail Absender Message E XS 007 cannot be processed in plugin mode HTTPS CX_SY_MESSAGE_IN_PLUGIN_MODE SAPLSX04 , KBA , CRM-IC-CHA-EMA , E-Mail Integration , Problem

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