1848998 - BI Connection to BW and Connect to SAP Gateway Failed | SAP Knowledge Base Article

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1848998 - BI Connection to BW and Connect to SAP Gateway Failed

Symptom

  • Error : JCO server is dead / could not start JCo Server
  • service 'sapgw00' unknown
  • Error : Connect to SAP gateway failed found in dev_jco_rfc.trc see detailled error below :

 

Additionally, the dev_jco_rfc.trc entry on the BI server:

Error:  >Wed Apr 03 16:09:50,401<    RfcException: [null] message: Connect to SAP gateway failed
     Connection parameters: TPNAME=DF_JCO_XXXXXXXX_0 GWHOST=xxxxxxx GWSERV=3300

ERROR       hostname 'xxxxxxx' unknown
TIME        Wed Apr 03 16:09:50 2013
RELEASE 720
COMPONENT   NI (network interface)
VERSION     40
RC          -2
MODULE      ninti.c
LINE        895
DETAIL NiPGetHostByName: 'xxxxxxx' not found
SYSTEM CALL getaddrinfo
COUNTER     16

     Return code: RFC_FAILURE(1)
     error group: 102
     key: RFC_ERROR_COMMUNICATION


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • Information Design Tool (IDT)
  • Data Federation Administration Tool (DFAT)
  • SAP Netweaver BusinessWarehouse (BW)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Error JCO server is dead , could not start JCo Server , Connect to SAP gateway failed, Host unknown, biSL , KBA , BI-BIP-IDT , Information design tool , Problem

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