SAP Knowledge Base Article - Preview

1847536 - CRM IC: Ensure automatical assignment of confirmed business partners to new business transactions

Symptom

  • The confirmed business partners are not automatically added to a newly created business transaction as expected
  • Confirmed business partners (e.g. account and contact person) is not assigned to the interaction record
  • User gets error Customizing settings missing. Assign partner functions to <your interaction record type> (CRM_IC_IARECORD 008)
  • The following error is displayed in the application log:
    "Inconsistent Customizing; check partner function <Partner_Function_Name> in object model
     ( error message ICCMP_BTX  014) where Partner_Function_Name is the name of a customer specific partner function

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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Confirmed business partners, Main business partners, Business transaction , KBA , CRM-IC-BF , Basic Functions for Business Transactions , CRM-IC-SEA , Account Identification , CRM-IC-INR , Interaction Record , CRM-IC-BF-PAR , Partner Processing , Problem

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