1842919 - ‘Action failed due to system error’ in BPM process monitoring | SAP Knowledge Base Article

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1842919 - ‘Action failed due to system error’ in BPM process monitoring

Symptom

 

It is not possible to generate a Task report for the BPM process in the Processes and Tasks section of NWA. The following error appears:

Action failed due to system error; refer to log <XXXXX>

In the defaultTrace we can find the following exception:

Retrieval of Tasks Instances for 'Manage Tasks' monitor has failed ::
 
java.lang.OutOfMemoryError: Java heap space (failed to allocate <x> bytes)
 
[EXCEPTION]
 
com.sap.tc.lm.itsam.ui.proxy.exception.JMXJMRuntimeOperationException:
 
java.lang.OutOfMemoryError: Java heap space (failed to allocate <x> bytes)

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Environment

SAP NetWeaver BPM 7.10, 7.20, 7.30

Keywords

NWA NetWeaver Administrator BPM Manage task Processes and tasks OutOfMemoryError Out of memory error Action failed Archive Portal , KBA , BC-BMT-BPM-MON , Process Monitoring , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , Problem

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