1842413 - How to use Process Monitor with Client Tools and Designers of SAP BusinessObjects Business Intelligence Plaform? | SAP Knowledge Base Article

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1842413 - How to use Process Monitor with Client Tools and Designers of SAP BusinessObjects Business Intelligence Plaform?

Symptom

  • SAP BusinessObjects Business Intelligence Client Application crashes.
  • SAP Product Support asked to collect Process Monitor trace file.
  • How to use Sysinternals Process Monitor utility?

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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x Client tools
  • SAP Dashboards 4.x
  • SAP Crystal Reports 20xx
  • SAP Crystal Reports for Enterprise
  • Live Office
  • Information Design tool
  • Universe Design tool
  • Web Intelligence Rich Client
  • Microsoft Windows Operating system (client and server)
  • SAP Lumira 1.0, desktop edition
  • SBOP Lumira Discovery 2.0

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

ProcMon; procmon.exe; Pro Mon; trace; tracing; windows; os; troubleshoot; threads; performance; process; freeze; crash; , KBA , BI , Business intelligence solutions , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , BI-LUM-DIS , Lumira Desktop/Discovery , How To

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