SAP Knowledge Base Article - Preview

1842173 - Error after reboot: Real-time service service=RT_Service_Name not configured for Web Services - Data Services

Symptom

  • Real time job fails after reboot.
  • Error in web services log looks like:

    <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
       <soapenv:Body>
          <soapenv:Fault>
             <faultcode>Sender</faultcode>
             <faultstring>Real-time service service=RT_Service_Name not configured for Web Services.</faultstring>
          </soapenv:Fault>
       </soapenv:Body>
    </soapenv:Envelope>

  • Have verified Tomcat, real-time service al_engines, job server, access server, and all CMS services are up and running.
  • Issue only occurs upon reboot of the machine(s) when one machine contains the web tier and Server Intelligence Agent (SIA) and the other machine contains DS applications (job server, access server).

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Environment

SAP Data Services 4.x

Product

SAP Data Services 4.0 ; SAP Data Services 4.1 ; SAP Data Services 4.2

Keywords

BODS , DS , EIM APS , EIM Adaptive Processing Server , RT , realtime , webservice , KBA , EIM-DS , Data Services (Use Subcomponent) , EIM-DS-SVR , Data Services Administration/Server , Bug Filed

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