1838080 - Unable to access resources in KM Repositories | SAP Knowledge Base Article

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1838080 - Unable to access resources in KM Repositories

Symptom

  • A 'Portal Runtime Error' is returned when trying to access Knowledge Management documents
  • The default.trc file generated when reproducing the issue contains one of the following -
    com.sapportals.portal.prt.runtime.PortalRuntimeException: iView not found: pcd:portal_content/every_user/general/eu_role/com.sap.km.home_ws/com.sap.km.hidden/com.sap.km.urlaccess/com.sap.km.docs
    or
    com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object(s): portal_content/every_user/general/eu_role/com.sap.km.home_ws/com.sap.km.hidden/com.sap.km.urlaccess/com.sap.km.docs)
  • KM icons are not displayed -

    KMWorkset1.JPG

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Environment

  • EP Release Independent
  • SAP Netweaver
  • KMC Content Management

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.03, EP 7.03, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5 , KBA , EP-KM-CM , KM Content Management , Problem

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