1834347 - BPC : Fail to access to BPC components periodically due to an invalid UserID and password set for BPC component services | SAP Knowledge Base Article

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1834347 - BPC : Fail to access to BPC components periodically due to an invalid UserID and password set for BPC component services

Symptom

  • Periodically, every n days, after connecting successfully into BPC application, when accessing into some BPC modules such as Data Manager, an error message occured :

    Error_UserID.jpg

    "Cannot create ActiveX component..." because of the invalid UserID and its password.
  • The Windows user account set for all Osoft Component services is not the default BPC SYSADMIN user account.
  • When this error message occurs, to solve the issue, the workaround is to access to "OSoftUserManage" component from Windows Component services to register again the same password of the Windows user account from the "Identify" tab of the OSoftUserManage component and restart this component.

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Environment

  • SAP Business Planning and Consolidation 7.5 for the Microsoft platform onwards including Support Packages
  • SAP Business Planning and Consolidation 10.0 for the Microsoft platform onwards including Support Packages
  • SAP Business Planning and Consolidation 10.1 for the Microsoft platform onwards including Support Packages
  • SAP Business Planning and Consolidation 7.5 for NetWeaver onwards including Support Packages

 

Product

SAP Business Planning and Consolidation 10.0, version for Microsoft ; SAP Business Planning and Consolidation 10.1, version for Microsoft ; SAP Business Planning and Consolidation 7.0, version for Microsoft ; SAP Business Planning and Consolidation 7.0, version for SAP NetWeaver ; SAP Business Planning and Consolidation 7.5, version for Microsoft ; SAP Business Planning and Consolidation 7.5, version for SAP NetWeaver

Keywords

User right assignments, Log On as a Batch Job, Local Security Policy, UserID invalid, OSoftUserManage , KBA , EPM-BPC , Business Planning and Consolidation , Problem

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