SAP Knowledge Base Article - Preview

1833940 - Incorrect Diagnostics Agent status: DISCONNECTED and duplicated Diagnostics Agents in Agent Framework - Solution Manager 7.1 and 7.2

Symptom

  • Incorrect Diagnostics Agent status: "DISCONNECTED"
  • Duplicated Diagnostics Agents entries

in the Agent Framework

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The same Diagnostics Agent is shown as STARTED and DISCONNECTED for a specific use case like Root Cause Analysis or System / Database / Host Monitoring

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Environment

  • SAP Solution Manager 7.1 
  • SAP Solution Manager 7.2
  • Diagnostics Agent

Product

SAP Solution Manager 7.1

Keywords

doppelte Einträge in der Agenten Administration, Transaktion, redundant entries in the SMD Agent Admin, Agent Status, DIA Agent technical monitoring twice double Incorrect Diagnostics Agent status: "DISCONNECTED" Duplicated Diagnostics Agents entries , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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