SAP Knowledge Base Article - Preview

1830980 - Runtime error "SINGLE_EXIT_MULTIPLY_ACTIVE" with CRM_DNO_MONITOR transaction

Symptom

  • Transaction CRM_DNO_MONITOR gives dump:

Category               ABAP Programming Error
Runtime Errors       RAISE_EXCEPTION
ABAP Program        SAPLCRM_ORDER_OW

Termination occurred in the ABAP program "CL_EXITHANDLER================CP" - in "GET_INSTANCE". The main program was "CRM_DNO_SERVICE_MONITOR". In the source code you have the termination point in line 148 of the (Include) program "CL_EXITHANDLER================CM001".

  • Getting similar dump from transaction SOLMAN_WORKCENTER or CRMD_ORDER.

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Environment

  • SAP Solution Manager
  • SAP enhancement package for SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

"SINGLE_EXIT_MULTIPLY_ACTIVE" or "CRM_DNO_SERVICE_MONITOR ", "SINGLE_EXIT_MULTIPLY_ACTIVE", CRM_ORDER_CHECK_AUTHORITY_GEN, RABAX_STATE, CRM_ORDER_CHECK_AUTHORITY_ACE, CRM_BSP_SALES_GET_PROC_TYPE, CL_AGS_POWL_INCIDENT_MAN====
==CP, GET_WORKLISTS_FOR_OTHER, CL_AI_CRM_UI_API==============CP, DSWP_NOTIF_READ_PROCESS_TYPE, "SAPMHTTP ", SOLMAN , KBA , SV-SMG-SUP , Service Desk / Incident Management , CRM-BTX-BF , Basic Functions for Business Transactions , BC-SRV-GBT-PPF , Post Processing Framework , Problem

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