- Header date calculation is not happening when priority is changed from blank to any other in service request.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
SAP enhancement package for SAP CRM, version for SAP HANA
Service request , Priority , SRV_RREADY, SRV_RFIRST , empty, CRMV_EVENT, BUS2000223, CRM_SRQM_DATES_UPDATE_HEAD_EC, AFTER_CREATE, APPOINTMENT , KBA , CRM-BTX-SRQ-SLA , Service Level Management , CRM-BF-DAT , Date Management , Problem
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