1827810 - Error: "Fatal: The web service call failed. Fault code: Server.Error.Request. Fault string: HTTP request error.." with CPBWebservice on Tomcat 7 - SAP Information Steward 4.1 SP1 | SAP Knowledge Base Article

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1827810 - Error: "Fatal: The web service call failed. Fault code: Server.Error.Request. Fault string: HTTP request error.." with CPBWebservice on Tomcat 7 - SAP Information Steward 4.1 SP1

Symptom

  • After a new deployment of SAP Information Steward on Tomcat 7, user can successfully log in to SAP Information Steward and navigate through all product tabs except when selecting Cleansing Package Builder "CPB". 
  • It produces the following error message (also shown in the screenshot below):

"Fatal: The web service call failed. Fault code: Server.Error.Request.
Fault string: HTTP request error..
Cleansing Package Builder is not available.
Contact your Information Steward administrator to restart the
CPBWebservice web service.
After the web service is back up,  log off of Information Steward and
log back on."

IS_ERROR.JPG

  • This problem does not manifest in Tomcat 7.0.11 version

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Environment

  • SAP  Business Intelligence platform "IPS/BI" 4.0 SP4 and SP5
  • SAP Data Services  "DS"  4.1 SP1
  • SAP Information Steward  "IS" 4.1 SP1
  • Tomcat 7.0.26

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP Information Steward 4.1

Keywords

CPBWebservice, Tomcat 7, CPB, , KBA , EIM-IS-CPB , Information Steward - Cleansing Package Builder , Bug Filed

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