1826767 - 'Could not check credentials...Connection refused' when upgrading HANA using SUM | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

1826767 - 'Could not check credentials...Connection refused' when upgrading HANA using SUM

Symptom

The self update of SUM (Software Update Manager) has finished successfully. After restart of SUM, it is then no longer possible to connect to SUM using the lifecycle management perspective of the HANA Studio. The following error is displayed:

Error:
Could not check credentials provided for user <sid>adm on host <hostname>.
Error Details:
Could not check credentials provided for user <sid>adm on host <hostname>.

Could not connect to SAP host agent on host <hostname>.
Check that it is
running. HTTP transport error: java.net.ConnectException: Connection refusedConnection refused

The sapstsrv process is running in the system and accepts http connections.


Read more...

Environment

  • SAP HANA Database.
  • Using SUM (Software Update Manager) as outlined in the Automated Update Guide for your HANA Revision.
  • Performing selfupdate of SUM that had a version smaller than SP05.

Product

SAP HANA 1.0, platform edition

Keywords

Execution of operation update-newdb-server failed; port 1129; https; Automated Update Guide for; sapstarsrv; web services; , KBA , HAN-LM-PLT , SAP HANA Platform Lifecycle Management , HAN-DB , SAP HANA Database , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.