In Solution Manager IT Service Management, when we are searching for 'Not Confirmed' tickets, the search results show some 'confirmed' tickets with status 'confirmed MPT Exceeded'.
SAP Solution Manager 7.1 and later
Find, Incidents, AIC_INCIDENT_S, BSP_WD_CMPWB, sm_crm, crm_ui , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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