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1821326 - Web Application Container Server and Adaptive Processing Server fail to start after SP5 install - BI 4.0

Symptom

  • Unable to Start Web Application Container Server (WACS) and Adaptive Processing Server (APS) after SAP BusinessObjects Business Intelligence Platform 4.0 SP5 upgrade ( BI4 SP5).
  • Error message : "could not load dll 'TraceLog-4-0' because: null and <SAP BusinessObjects Install Path>\SAPBusinessObjects Enterprise XI 4.0\win32_x86\TraceLog-4-0.dll: Can't find dependent libraries" in the WACS log file.
  • No entry for WACS server at the following path:<SAP BusinessObjects install path>\SAP BusinessObjectsEnterprise XI 4.0\java\pjs\container\work
  • Error message in event viewer: "Server is considered stopped since it stopped 5 time(s) in 60 minute(s)" for APS,WACS.

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x to 4.x upgrade.
  • Windows Operating system.

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

wacs APS failed, SP5, arrété, not started, won't start, bi4 SP5, windows, win32_x86, win64_x64, TraceLog-4-0.dll , KBA , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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