Editing a message or an Incident or Service Request gives the following error message:
"Transaction XXXXXXXXXX is being processed by user XXX
Message no. CRM_ORDER013"
SAP Solution Manager 7.1 and above
ITSM, display, Creator, role, management, CRM WEB UI, Ticket, click, Agent, Block, locked, unlock, support, service team, workcenter, CRMD_ORDER , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem
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