SAP Knowledge Base Article - Preview

1821038 - Error "Transaction XXXXXXXXXX is being processed by user XXX" when try to edit an Incident in CRM Web UI


Editing a message or an Incident or Service Request gives the following error message:
"Transaction XXXXXXXXXX is being processed by user XXX
Message no. CRM_ORDER013"



SAP Solution Manager 7.1 and above


SAP Solution Manager 7.1


ITSM, display, Creator, role, management, CRM WEB UI, Ticket, click, Agent, Block, locked, unlock, support, service team, workcenter, CRMD_ORDER , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem

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