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1819259 - Error: "..Unable to find servers in CMS and cluster with kind fileserver and service FileStoreV2. All such servers could be down or disabled by the administrator (FWM 01014)" on retrieving Universe in Information Design Tool

Symptom

Error: "An unexpected error has occurred. The exception thrown was: Unable to find servers in CMS <CMS:6400> and cluster <CMS:6400> with kind fileserver and service FileStoreV2. All such servers could be down or disabled by the administrator (FWM 01014)" retrieving a Universe in Information Design Tool (IDT), when the IDT session was opened through a CMS descriptor with Fully Qualified Domain Name (FQDN)


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Environment

  • SAP BusinessObjects BI Platform 4.0 SP05 having a few CMS services and the SBOP failover cluster configuration
  • Information Design Tool
  • All supportedOS  platforms

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

FWM 01014, cms, cluster, IDT, session, retrieve, universe, unable, @cluster, FQDN, short name, hosts, Unable to find servers in CMS and cluster with kind fileserver and service FileStoreV2, FileStoreV2 , biSL , KBA , BI-BIP-IDT , Information design tool , Problem

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