1818094 - Changes made in contact / account information are not synchronised to client Groupware. | SAP Knowledge Base Article

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1818094 - Changes made in contact / account information are not synchronised to client Groupware.

Symptom

  • Account address change not updated in Groupware client.
  • Contact details associated to an activity are different in CRM and Groupware.
  • Changes made to account information not showing up for synchronization.

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Environment

  • Client Groupware Integration 10.30 series.
  • SAP CRM 7.0, 7.01, 7.02, 7.03.

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem

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