1812117 - NoClassDefFoundError starting PI Mail Adapter | SAP Knowledge Base Article

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1812117 - NoClassDefFoundError starting PI Mail Adapter

Symptom

  • After patching the Process Integration (PI) XIAF Software Component, the mail adapter fails to start.
  • In the defaultTrace files, you see errors like "Caused by: java.lang.NoClassDefFoundError: com.sap.aii.af.sdk.xi.srt.MailReliabilityService".
  • Below is an excerpt from the defaultTrace file:
    Processing HTTP request to servlet [ChannelMonitorServlet] finished with error. The error is: javax.servlet.ServletException: java.lang.reflect.InvocationTargetException
    at com.sapportals.htmlb.page.PageProcessorServlet.handleRequest(PageProcessorServlet.java:74)
    ...
    Caused by: java.lang.reflect.InvocationTargetException
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    ...
    at com.sapportals.htmlb.page.PageProcessorServlet.handleRequest(
    PageProcessorServlet.java:62)
    ... 31 more
    Caused by: java.lang.NoClassDefFoundError:
    com/sap/aii/af/sdk/xi/srt/MailReliabilityService
                              Loader Info
    ClassLoader name: [service:com.sap.aii.adapter.mail.svc]
     Living status: alive
     Direct parent loaders:
       [system:Frame]
       [library:com.sap.aii.sec.lib]
       [service:com.sap.aii.sec.svc]
       [service:com.sap.aii.af.svc]
       [service:com.sap.aii.adapter.xi.svc]
     Resources:
       /usr/sap/<SID>/DVEBMGS00/j2ee/cluster/bin/services/com.sap.aii.adapter.mail.svc/lib/com.sap.aii.adapter.mail.svc_api.jar

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Environment

  • SAP NetWeaver Process Integration 7.1
  • SAP enhancement package 1 for SAP NetWeaver Process Integration 7.1
  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3

Product

SAP NetWeaver 7.3 ; SAP Process Integration all versions ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Process Integration 7.10, PI 7.10, Process Integration 7.11, PI 7.11, Process Integration 7.30, PI 7.30, Process Integration 7.31, PI 7.31, cache, Communication Channel Monitor, RWB, Runtime Workbench, NWA , KBA , BC-XI-CON-MAI , Mail Adapter , Problem

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