1811433 - Send button doesn't generate an email in SPM 3.0 | SAP Knowledge Base Article

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1811433 - Send button doesn't generate an email in SPM 3.0


  • In SPM 3.0 portal, clicking 'Send' button does not generate an email.
  • HTTP trace shows followings

<?xml version="1.0" encoding="utf-8"?><ns2:InvalidNotificationExceptionListDTO xmlns:ns2="http://xml.sap.com/2010/03/sbc/en/exception"><ns2:InvalidNotificationExceptionDTO><ns2:recipient/><ns2:message>Could not load virus scanner [Virus scan profile - does not exist]</ns2:message><ns2:errorCode>1</ns2:errorCode></ns2:InvalidNotificationExceptionDTO></ns2:InvalidNotificationExceptionListDTO>

  • Alerts do not work after upgrade to SPM 3.0
  • User does not get emails triggered by alerts
  • No alerts in the SPM home screen under Recent Alerts.
  • When clicking on "Open Work Inbox", nothing happens.



SAP Spend Performance Management 3.0


SAP Spend Performance Management 3.0


alerts; scheduler; email; "Open Work Inbox"; recent alerts; notification; alert; condition; emails; SPM home screen; home screen; home page; OSS note 1647342 , KBA , EPM-SA , Spend Analytics , Problem

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