In Solman 7.1 it uses the CRM WEB UI and as such a business role is required to be assigned to the user. If the role is not assigned to the user the error message appears:
Logon is not possible because you have not been assigned to a business role; contact your system administrator
SAP Solution Manager 7.1
KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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