1804849 - Component Legend for SAP Netweaver BW Web Portal Issues | SAP Knowledge Base Article

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1804849 - Component Legend for SAP Netweaver BW Web Portal Issues

Symptom

  • What component should I choose when logging a support incident?
  • How to determine which component to use when contacting support?
  • Which component to choose to make sure my case reaches the correct support team?
  • Trying to log a support ticket in SAP Service Marketplace (SMP) and need a component list

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Environment

  • SAP Netweaver BW Web ABAP Runtime
  • SAP Netweaver BW Web Java Runtime
  • Xcelsius/Dashboard Designer integration to SAP BW with BICS remote web service

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0

Keywords

Component tree, specialist team, assignment, BOBJ, BW, BI Java portal , KBA , BW-BEX-ET-WJR , BEx Web Java Runtime , BW-BEX-ET-WEB , BEx Web ABAP Runtime , BW-BEX-ET-XC , Xcelsius Integration , How To

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