SAP Knowledge Base Article - Preview

1804178 - Workflowcould not find the FF escalation agent GRAC_SPM_ESCALATION_MANAGER_AGENT

Symptom

Escalation Agent is not read by the Workflow even having defined and configured the GRAC_SPM_ESCALATION_MANAGER_AGENT within MSMP.


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Environment

GRC Access Control 10.x

  • Emergency Access Management
  • MSMP Configuration

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

Fire Fighter Log Report Review Workflow Escalation Agents Maintain Agents Directly Mapped User SPM ESCALATION MANAGERS GRAC_SPM_ESCALATION_MANAGER_AGENT FF Log Report Review Workflow in MSMP GRAC_MSMP_SPM_REALTIME_AGENT , KBA , features and functionality , GRC-SAC-EAM , Emergency Access Management , GRC-SAC-WF , Workflow , How To

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