SAP Knowledge Base Article - Preview

1802806 - Icons missing in Online Editor from Knowledge Management

Symptom

After upgrading the Portal to NW 7.3 and above sometimes the icons are not displayed in KM(Knowledge management) Content Documents when doing the online editing. It shows as invisible bixes with outline.
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Environment

  • SAP Netweaver Enterprise Portal 7.3x
  • SAP Netweaver Enterprise Portal 7.40
  • SAP Netweaver Enterprise Portal 7.50

Product

SAP NetWeaver 7.3

Keywords

Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, Icons missing , Online Editing, restart, clustered environment, image, cache, KM, html , KBA , EP-PDK-HBJ , HTMLB Business for Java , EP-KM-ADM , KM System Administration , Problem

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