SAP Knowledge Base Article - Preview

1800732 - Page format changes from 'Legal' to 'Letter' while printing a crystal report from BI Launchpad.

Symptom

  • The page setup changes while printing a crystal report from BI Launch pad.
  • The crystal report is designed in CR 2011 and then exported and saved to the BI Enterprise.
  • The crystal report page setup is saved as 'Legal Size' in CR 2011. While printing the crystal report through CR 2011, the report gets printed in correct format. However, after uploading the report to the repository and printing it through BI Launch pad, the default page setup changes according to the page settings defined on the server printer.

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Environment

  • SAP BusinessObjects Business Intelligence BI 4.0
  • Crystal Reports 2011

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP Crystal Reports 2011

Keywords

Page format, settings, BI 4.0, Business Intelligence, Legal, Letter, Ledger, page setup, print, printer, CR 2011, crystal designer, crystal report, change, retain, format , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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