SAP Knowledge Base Article - Preview

1799603 - Error When Calling IGS "IGS error:ProcessChartRequest (RFC_EXTERNAL_FAILURE)"

Symptom

  • You get the error: Error When Calling Up IGS (IGS error:ProcessChartRequest (RFC_EXTERNAL_FAILURE))"
  • You have upgraded your IGS as per the instructions in SAP NOTE 1491848 What IGS should I be using with my Web AS? 

Read more...

Environment

SAP IGS  7.20

SAP IGS 7.45

SAP IGS 7.49

SAP IGS 7.53

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP Solution Manager 7.1 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

"IGS error:ProcessChartRequest (RFC_EXTERNAL_FAILURE)". RFC_EXTERNAL_FAILURE, ProcessChartRequest, "Notification Number RSWWW 005"   , KBA , BC-FES-IGS , Internet Graphics Server , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.