SAP Knowledge Base Article - Preview

1792305 - Software Update Manager hangs with blank GUI

Symptom

  • During the upgrade process, the Software Updae Manger (SUM) exits abnormally with possible reasons like network failure, session lost, manual cancellation of upgrade process. No error is seen in the log files.
  • Upon subsequent attempts, SL controller starts successfully but SUM GUI is seen as blank without any content.

 SUM_GUI_Blank.PNG


Read more...

Environment

SAP NetWeaver - all releases

Keywords

Blank SUM Upgrade GUI, SL-Controller, STARTUP, \SUM\sdt\data\.sdt_storage, \SUM\sdt\data\.sdt_keystore , KBA , BC-UPG-PRP , Upgrade Preparation , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.