SAP Knowledge Base Article - Preview

1790139 - How to configure step description in the creation of Service Request documents [VIDEO]

Symptom

  • You are using Incident Management to create Service Request document but cannot see the step description as you can in the creation of Incident documents.

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Environment

  • SAP Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

  • Solution Manager, Incident Management, CRM_UI, SM_CRM, Service Request, Step, Description, SOLMAN.
, KBA , gscbrazil_video , SV-SMG-SUP , Service Desk / Incident Management , How To

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