1789320 - Transaction CIC0: filter by Contact does not work. | SAP Knowledge Base Article

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1789320 - Transaction CIC0: filter by Contact does not work.

Symptom

  • While viewing a Business Partner in transaction CIC0 (Customer Interaction Center) which has multiple Contract Accounts, when using the filter in the data environment view, the contacts are not getting filtered.
  • In transaction CIC0, filter in the component NAV_VIEW by Contact does not work.

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Environment

  • Release Independent
  • SAP Utilities Industry Specific (IS-U)

Product

SAP ERP 6.0

Keywords

Kontakt, Datenumfeld , KBA , IS-U-CS , Customer Service , CS-CI-CIC , Customer Interaction Center , Problem

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