SAP Knowledge Base Article - Preview

1784914 - Error "PbScore::Exception" or "Java heap space (WIS 00000)" occurs when refreshing Web Intelligence Report in BI Launch Pad / WebI Rich Client.

Symptom

  • Error "PbScore::Exception" occurs when refreshing Web Intelligence Report in BI Launch Pad.
  • In WebI Rich Client, refreshing same Web Intelligence Report results in error "Java heap space (WIS 00000)".

This problem depends on the data volume typically. For instance, the problem may be reproducible only under some specific prompt in Web Intelligence Report.


Read more...

Environment

  • SAP Business Intelligence Platform (BIP) 4.0 Service Pack 04 Patch 5
  • Windows Server 2008 64 bit
  • Business Warehouse (BW) data source
  • Web Intelligence (WebI) report
  • BI Launch Pad
  • WebI Rich Client

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

PbScore, Exception, WIS 00000, Java, heap, space, webi, JVM, JRE, memory, PbSCore: Protobuf failure, A protocol message was rejected because it was too big , KBA , BI-RA-WBI , Web Intelligence , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.