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1784525 - Error HTTP Status 404 / 503 when deploying mobile client war file in XI3.1 and BI4

Symptom

  • When testing the link: http://localhost:8080/MobileBIService/MessageHandlerServlet?message=GetVersion one of the following error messages is received:

    HTTP Status 404 - Servlet MessageServlet is not available
    ________________________________________
    type Status report
    message Servlet MessageServlet is not available
    description The requested resource (Servlet MessageServlet is not available) is not available.
    ________________________________________
    Apache Tomcat/6.0.xx


    HTTP Status 503 - Servlet MobiServlet is currently unavailable
    ________________________________________
    type Status report
    message Servlet MessageServlet is currently unavailable
    description The requested service (Servlet MessageServlet is currently unavailable) is not currently available.
    ________________________________________
    Apache Tomcat/6.0.xx

  • Tomcat stderr.log shows an error about not finding the xx_XX locale:

    For 404:
    Servlet.service() for servlet equinoxbridgeservlet threw exception java.lang.RuntimeException: org.apache.jasper.JasperException: java.util.MissingResourceException: Can't find bundle for base name com.businessobjects.cmc.Strings, locale el_XX

    For 503:
    SEVERE: Servlet /MobileBIService threw load() exception
    java.util.MissingResourceException: Can't find bundle for base name labels, locale xx_XX

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Environment

  • SAP BusinessObjects XI 3.1
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1
  • SAP BI Mobile App

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Mobile 5.0.0 for iPhone and iPad ; SAP BusinessObjects Mobile for Android 4.2 ; SAP BusinessObjects Mobile for Android 5.0.0

Keywords

mobi bi4.1 BI , KBA , BI-BIP-MOB , Obsolete;use:MOB-APP-BI-BB Blackberry,MOB-APP-BI-SRV server , MOB-APP-BI , Business Intelligence Mobile , Problem

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