1782289 - LMS 00009 Can't promote objects to earlier BI Support Pack/Minor Version | SAP Knowledge Base Article

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1782289 - LMS 00009 Can't promote objects to earlier BI Support Pack/Minor Version

Symptom

  • Promoting objects from a newer Support Pack (SP) version to an earlier version using LCM or Promotion Management fails.
  • Error shown as:
    "Sorry, LCM application is unable to process your request."
     and may also include:
    "The error from the server is: Unable to retrieve Job from the LCMbiar file. Please check the LCMBIAR file.(LMS 00009)java.lang.NullPointerException at com.businessobjects.lcm.job.JobManager.getJobFromFile(JobManager.java:210) at com.businessobjects.lcm.job.JobManager.getJobFromFile(JobManager.java:191) at com.businessobjects.lcm.core.LCMEngine.getJobFromFile(LCMEngine.java:2025) at com.businessobjects.lcm.actionHelper.JobActionHelper.getJobFromFile(JobActionHelper.java:2793) at com.businessobjects.lcm.actionHelper.JobActionHelper.performAction(JobActionHelper.java:197) at com.businessobjects.lcm.actions.JobActions.execute(JobActions.java:55) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:419) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:224) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1194) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:432) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at com.businessobjects.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:110) at com.businessobjects.http.servlet.internal.ServletLastFilterChainElement.service(ServletLastFilterChainElement.java:30) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:46) at com.businessobjects.webutil.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:32) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.swd.shared.tracelog.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter.java:45) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.swd.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26) at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72) at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43) at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235) at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197) at com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:159) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:619) java.lang.NullPointerException"

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • Promotion Management / Life Cycle Management (LCM)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

backwards compatible, migrate , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , How To

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