1778243 - In Client Groupware Integration no search results are returned from Outlook 'Relate to CRM'. | SAP Knowledge Base Article

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1778243 - In Client Groupware Integration no search results are returned from Outlook 'Relate to CRM'.

Symptom

  • The system does not return the correct number of result when searching from outlook.
  • Client Groupware integration add-in 'Relate to CRM' returns insufficient results.

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Environment

  • Client Groupware Integration 10 Series for CRM 7.0.
  • SAP CRM 7.0, 7.01, 7.02, 7.03.

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem

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