1778231 - Client Groupware 10.30 Installation of update.exe throws error: Could not load psapi.dll | SAP Knowledge Base Article

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1778231 - Client Groupware 10.30 Installation of update.exe throws error: Could not load psapi.dll

Symptom

  • Not possible to update groupware via update.exe.
  • Could not load C:\Windows\SysWOW64\psapi.dll
  • 'SAP CRM' add-in not installed.

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Environment

  • Client Groupware Integration 10.30.
  • SAP CRM 7.0, 7.01, 7.02, 7.03.

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

KBA , CRM-BTX-GWI , Groupware Integration (Client) , Problem

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