1777575 - Error on trace view using Root Cause Analysis | SAP Knowledge Base Article

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1777575 - Error on trace view using Root Cause Analysis

Symptom

  • When you try to examine a trace using Root Cause Analysis you get an error:

"While processing the current request, an exception occured which could not be handled by the application or the framework."

The initial exception that caused the request to fail, was:

   java.lang.StringIndexOutOfBoundsException: String index out of range: -110

    at java.lang.String.substring(String.java:1444)
    at
com.sap.sup.admin.e2e.trace.api.util.HttpMessageUtils.extractIcmServerDa
ta(HttpMessageUtils.java:221)
    at
com.sap.sup.admin.e2e.trace.api.model.wd.HttpMsgElementVO.getIcmServerDa
ta(HttpMsgElementVO.java:294)
    at
com.sap.sup.admin.e2e.trace.api.model.wd.TransactionStep.processHttpMess
age(TransactionStep.java:418)
    at
com.sap.sup.admin.e2e.trace.wd.E2eMainControllerImpl.updateTransactionSt
epMetricsInMemory(E2eMainControllerImpl.java:647)
    ... 47 more"


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Environment

  • Solution Manager 7.0 EHP1
  • Solution Manager 7.1

Product

SAP Solution Manager 7.1 ; SAP enhancement package 1 for SAP Solution Manager 7.0

Keywords

Solution Manager 7.0 EHP1 7.01 7.1 trace analysis viewer SolMan RCA workcenter work center , KBA , SV-SMG-DIA , Solution Manager Diagnostics , Problem

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