SAP Knowledge Base Article - Preview

1776506 - Error: "The viewer could not process an event. Internal error. Please contact your system administrator. Error code:0 [CRWEB00000119]" when viewing migrated Crystal Reports

Symptom

  • Receiving the following error message when viewing Crystal Reports migrated using the Upgrade Management Tool (UMT):

The viewer could not process an event. Internal error. Please contact your system administrator.

Error code:0 [CRWEB00000119]

  • The issue is not observed for Crystal Reports newly created in the destination environment.

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • SAP BusinessObjects Enterprise XI 3.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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