SAP Knowledge Base Article - Preview

1773689 - How to add logon credentials (S-User ID and password) securely to a support incident - SAP ONE Support Launchpad


  • How to add logon credentials securely to an incident
  • What authorizations are needed for the Secure Area
  • Need to edit the secure area of an incident
  • Add secure logon data
  • Add logon credentials
  • Add user ID and password to secure area
  • Access the Maintain my Logon Data area
  • How to send S-User ID and password securely to SAP
  • SAP Product Support requested access to your system
  • How to provide my password in a secure way to SAP
  • How to send Support Portal S-User ID and password securely to SAP
  • Logon detail information is required for SAP Product Support to reproduce an issue




Access data, log on, logon-data, message, secured area, Maintain logon data, Maintain all logon data, login, maintain access data, system data, restricted visibility, , KBA , boc , lod-ana-pr , lod-ana-br , lod-ana-bi , sap businessobjects cloud , lod-ana , lod-ana-pl , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-USR , SAP Support Portal - User Administration , XX-SER-NET , Network connection , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.