SAP Knowledge Base Article - Preview

1769725 - Unexpected multiple workitems for shopping cart with more than one item

Symptom

  • Decision type 'item based decision for overall document' for shopping carts is selected but still workitems are created for each item in the cart.
  • The system generates an approval e-mail per line item instead of having an e-mail for the whole shopping cart.

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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management

Product

SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

EBP, approval type, work item, /n/SAPSRM/WF_PROCESS, Process Schema Definition, Process Level Configuration, Decision Type, /SAPSRM/BD_WF_RESP_RESOLVER, GET_AREA_TO_ITEM_MAP , KBA , SRM-EBP-WFL-PC , Process-Controlled Workflow , SRM-EBP-WFL , Workflow , Problem

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