SAP Knowledge Base Article - Preview

1765647 - "Cannot send email; the SMTP setup is not complete": BPC-MS

Symptom

  • Error when attempting to send an email using the Email Notification tool in the Administration console.
  • Error: "Cannot send email; the SMTP setup is not complete or the sender's email address is not valid"


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Environment

  • SAP Business Planning and Consolidation 7.0 for Microsoft
  • SAP Business Planning and Consolidation 7.5 for Microsoft

Product

SAP Business Planning and Consolidation 7.0, version for Microsoft ; SAP Business Planning and Consolidation 7.5, version for Microsoft

Keywords

SMTP, Active Directory, Cannot send email, SMTP setup is not complete, , KBA , EPM-BPC-MS , Microsoft Version , Problem

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