1763940 - LCM promote with CTS throws cannot get request or link to request web x for SID and User xxxx. please contact administrator error | SAP Knowledge Base Article

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1763940 - LCM promote with CTS throws cannot get request or link to request web x for SID and User xxxx. please contact administrator error

Symptom

  • After successful configuring SAP BusinessObjects Life Cycle Manager LCM with SAP Enhanced Change and Transport System CTS+ as specified in kbase 1762987,
    LCM promote with CTS throws an error
  • An error is seen after adding objects and dependencies to the job and choosing to promote
  • Error Cannot get request or link to request web x for SID and User xxxx. please contact administrator
  • Transport requests and other transport specific data is not shown, as such promotion to CTS is not possible as shown below


    PromoteWithCTSError.png

 


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Environment

  • SAP BusinessObjects Business Intelligence Platform Support Pack 4  BI40 SP04 and above
  • Supported versions of SAP Solution manager and BW 7.x
  • Change and Transport System CTS+

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3

Keywords

BI4.0 CTS+ TMS STMS fail deploycts solman CTS plugin CTSPLUG CTS_PLUG broken link , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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