1761443 - Error: "The service cannot be found for the endpoint reference (EPR) /dswsbobje/services" when logging to SAP BusinessObjects BI Platform from Crystal Reports for Enterprise | SAP Knowledge Base Article

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1761443 - Error: "The service cannot be found for the endpoint reference (EPR) /dswsbobje/services" when logging to SAP BusinessObjects BI Platform from Crystal Reports for Enterprise

Symptom

  • Unable to connect to the BI Server from Crystal Reports for Enterprise.
  • Crystal Reports for Enterprise cannot connect to the SAP BusinessObjects Business Intelligence Platform repository.
  • When attempting to log to SAP BusinessObjects Business Intelligence Platform from Crystal Reports for Enterprise, it fails with the error:
       
    "Failed to establish a connection. The cause was:
     There has been a problem logging on SAP BusinessObjects Business Intelligence platform.
     An unexpected error occured. Please contact your network administrator.
       
     Error:  
     The service cannot be found for the endpoint reference (EPR)
     http://<host name>/dswsbobje/services"

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Environment

  • SAP Crystal Reports for Enterprise 4.0
  • SAP Crystal Reports for Enterprise 4.1
               
  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Business Intelligence Platform 4.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

Communication, not found , KBA , BI-RA-CRE , Crystal Reports for Enterprise , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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